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Signing in

You may have signed in with a different Google account. Auxilian accounts are tied to the Google account’s email address. Log out from the account menu at the bottom of the sidebar, then sign in with the right account.
Invitations are accepted when you sign in with a Google account whose email matches the invitation exactly. Ask the person who invited you which address they used. If it’s different, ask them to revoke the invitation and invite the address you sign in with.
Sign-in is limited to 30 attempts per minute per IP address. Wait a minute, then try again in a single tab.

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Connecting an AI assistant

Sign-in and approval links are single use and expire after 10 minutes. Start the connection again from the assistant.
You signed in to a different account between seeing and submitting the approval page. Start over and use one account throughout.
The approval form was submitted from outside Auxilian’s own page, for example by a browser extension. Disable extensions that modify pages, then start the connection again.
The connection was approved read-only. Remove the connector from the assistant and add it again, and make sure the approval page lists “Create projects and tables, and add, change and delete data”. If it still doesn’t, the assistant only requests read access.
Check that the connector is enabled for the conversation in the assistant’s tools menu, and name the project in your message, for example “In my Auxilian project Reading list, …”.

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Access

You don’t have access to that project, or it was deleted. Auxilian shows the same page in both cases. Ask the project’s creator or a workspace owner or admin to share it with you.
Only the owner and admins of the active workspace can create projects. Switch to a workspace where you are owner or admin from the account menu, or ask an admin to create the project and share it with you.
You have read access. Ask someone with write access to change your permission. See Share a project.
Projects can only be shared with members of the project’s workspace. Invite them to the workspace first, under Settings > Members.

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Limits

The project is full, so inserts, updates, new tables, and new columns are refused. Drop tables you no longer need. Deleting rows doesn’t reliably lower the measured size. See How storage is measured.
You made more than 60 changes in a minute across the web app and AI assistants. Wait a minute. For bulk loads, insert up to 100 rows per call.
A query ran longer than 5 seconds. Add filters, lower the limit, or avoid like patterns that start with % on large tables.

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Data

The value doesn’t fit the column type. For example, integer columns reject 4.5, and boolean columns reject "yes". See Data types.
The column is NOT NULL and got no value. Provide one. When adding a NOT NULL column to a table that already has rows, give it a default, or make it nullable.
On insert or update, a foreign key value doesn’t match any row’s id in the referenced table. On delete, another table still references the row with a restrict foreign key. Delete or update the referencing rows first. See Foreign keys.
Another table has a foreign key to it. The error names the column. Drop that column or table first.
Exports include the oldest 10,000 rows. See Export to CSV.
Auxilian can’t restore deleted rows, columns, tables, or projects. Check the activity log to see exactly what changed, and restore from an export if you have one.

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Still stuck?

Email [email protected] with what you were doing, the exact error message, and the project name.